Privacy Policy

Last updated: 2026-10-09

The short version

GoodConvertPDF converts pages, images, data, conversations and AI chats to PDF inside your browser. Local conversion content is not sent to our servers. We keep the account and subscription data needed for sign-in and Pro management. Cloud conversion processes public URLs on the server and retains tasks and results for the stated retention periods.

1. Information we collect

2. Local and cloud content

Local files, images, CSV/JSON, email, conversations and AI chats are processed on your device and are not transmitted to us. Cloud webpage conversion instead processes the submitted public URL, settings and results on our servers.

3. How we use information

To authenticate you, keep your Pro status in sync across devices, process payments and renewals, provide support, and keep the service secure and reliable. We do not sell your personal data and we do not use it for advertising.

4. Who we share it with

These providers only receive the data needed to perform their function.

5. Cookies and local storage

The extension and website store sign-in tokens locally. Your manually selected language is saved for one year in the gcd_locale cookie. Cloudflare provides a country for the initial language selection; our language function does not store raw IP addresses. We do not use advertising or cross-site tracking cookies.

The website uses a random first-party identifier to count visits and conversion, sign-in and checkout steps. The server keeps only a one-way, day-specific identifier and approved event fields for up to 90 days. Analytics events contain no file content, source URLs or payment card details.

6. Data retention

Server conversion tasks and results are kept for 24 hours on Free or 30 days on Pro, then removed. This browser keeps up to 100 task and activity summaries for 90 days. Expired results cannot be downloaded from those summaries.

We keep account and subscription data while your account exists and as long as needed for legal, accounting or security purposes. You can ask us to delete your account at any time.

7. Your rights

Depending on where you live, you may have the right to access, correct, export or delete your personal data, and to object to or restrict certain processing. To make a request, email support@goodconvertpdf.com.

8. Children's privacy

The service is not directed to children under 14. We do not knowingly collect personal data from children under 14.

9. Security

We use encryption in transit, restrict access to personal data, and keep dependencies updated. No online service can be perfectly secure, but we work to protect your data.

10. International transfers

Your data may be processed in countries other than your own. Where required, we rely on appropriate safeguards for such transfers.

11. Changes to this policy

If we change this policy we will update the date above and, for material changes, provide a notice in the product or on this site.

12. Contact

If you have any questions, please email us at: support@goodconvertpdf.com

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